Port numbers between carriers — on time, first time
Effortlessly manage number portability with streamlined, expert-run processes. We prepare and validate every order, track it through to completion and keep your customers' calls flowing the whole way.
Everything between "we're switching" and "it works"
We help businesses handle number portability seamlessly, ensuring smooth transitions with minimal disruption.
LSR preparation
We build the Local Service Request from your details and make sure every required field is present and consistent.
CSR matching
We compare your order against the losing carrier's customer service record to catch mismatches before they become rejects.
FOC tracking
Know your Firm Order Commitment date as soon as it's confirmed, with alerts if anything moves.
Rejection handling
When an order is rejected, we explain the reason in plain language and resubmit once it's corrected.
Bulk & project ports
Move a whole DID range or a multi-location business with coordinated orders and a single view of progress.
Cut-over support
Hands-on help on the due date for complex transitions, so calls land on the new network without a gap.
Fewer rejects. Fewer surprises.
Most porting delays come from small data mismatches. We stop them before the order ever leaves.
- Efficient porting processes. We streamline number portability to save you time and keep the focus on your clients.
- Reliable and secure handling. Data integrity and confidentiality are prioritized throughout the porting process.
- Expert support team. Dedicated professionals make sure everything runs smoothly from start to finish.
A quick porting glossary
The terms you'll see on every order — and what they mean for your timeline.
Local Number Portability: keeping a phone number when changing service providers.
Local Service Request — the order the new carrier sends to request the port.
Letter of Authorization, signed by the number's owner to approve the move.
Customer Service Record held by the losing carrier; your order must match it.
Firm Order Commitment — the confirmed date and time the port will happen.
Service Provider ID identifying each carrier in the porting process.
Billing Telephone Number — the main number on the account being ported.
Location Routing Number that tells the network where a ported number now lives.
What is number portability?
Number portability lets you keep your existing number while switching service providers. Our streamlined service ensures a hassle-free transition.
How long does a port take?
The time required varies with the complexity of the order and cooperation between providers. Typically it takes a few days to a week. Clean, validated orders move fastest.
What do I need to get started?
The numbers you want to move, the account name and service address exactly as they appear with the current carrier, the account number and any PIN, and a signed letter of authorization. A recent bill is the easiest source for all of it.
Will there be downtime during the port?
Ports are scheduled for a specific FOC date and time. With the new service ready ahead of time, cut-over is typically seamless; our team coordinates complex transitions hands-on.
Start your next port today
Create a free account, or send us your number list and we'll scope the project with you.