Service Order Administration, without the friction
Ensure seamless Service Order Administration with efficient and secure systems. Create, concur, activate and maintain NPAC subscription versions — with templates, validation and a complete audit trail.
Every SOA task in one place
Streamline your SOA processes with comprehensive tools and the expertise to back them up.
Subscription versions
Create, modify, concur, activate, cancel and disconnect SVs for the numbers you manage.
LRN & routing data
Keep location routing numbers and associated routing data accurate as your network changes.
Customizable templates
Save repeatable SOA settings as templates so every activation is consistent and error-free.
Timed activations
Line up activations with the FOC so numbers switch exactly when the port is due.
Audit history
See who changed what and when for every number, for troubleshooting and compliance.
Secure by default
Access is controlled and activity is logged, keeping your SOA data accurate and confidential.
The step that makes a port real
An approved order is only half the job. Until the subscription version is activated in the NPAC, the network doesn't know where to send calls. We make sure that last step happens accurately and on time.
- Pre-checked data so SVs aren't rejected for routing or field errors.
- Coordinated with the FOC so activation matches the cut-over window.
- Status you can see for every number, from pending to active.
What is SOA in number portability?
SOA, or Service Order Administration, is the process used to manage number porting requests in the telecommunications industry. We provide expert support for all your SOA needs.
What is a subscription version?
A subscription version (SV) is the record in the NPAC that tells the network which carrier serves a ported number and how to route calls to it. Creating and activating it correctly is what completes a port.
Can I reuse settings across activations?
Yes. The Business plan includes customizable SOA templates so common configurations can be applied consistently to every order.
Put your SOA on autopilot
Templates, timed activations and full history — backed by people who know the NPAC inside out.